klientstøtte
Klientstøtte, also known as customer support, refers to the assistance provided to customers by a company to address their inquiries, resolve issues, and enhance their overall experience. This support can be delivered through various channels, including phone, email, live chat, social media, and self-service portals. The primary goal of klientstøtte is to ensure customer satisfaction by providing timely, accurate, and helpful responses to customer needs.
Effective klientstøtte involves several key components. First, it requires a well-trained and knowledgeable support team that
Klientstøtte can be categorized into different types based on the nature of the support provided. Reactive
The quality of klientstøtte is often measured through customer satisfaction surveys and net promoter scores (NPS).