kliendirõhu
Kliendirõhu, a term originating from Estonian business and marketing contexts, refers to the pressure or expectation placed upon a company by its customers. This pressure can manifest in various ways, including demands for better product quality, lower prices, improved customer service, faster delivery times, or more ethical and sustainable business practices. Essentially, it is the collective influence of customer needs and desires that shapes a company's strategies and operations.
Companies that effectively manage kliendirõhu often see it as an opportunity for growth and innovation. By
The concept is closely related to customer-centricity, a business philosophy that prioritizes customer needs above all