klantconcentratie
Klantconcentratie, also known as customer concentration, refers to the extent to which a company's revenue or sales are derived from a limited number of customers. This metric is crucial for businesses to understand their dependency on key clients and to assess the risk associated with their customer base. High klantconcentratie can indicate a significant portion of a company's revenue is tied to a few customers, which can be both a strength and a weakness.
On the positive side, high klantconcentratie can lead to stronger relationships with key clients, potentially resulting
However, high klantconcentratie also poses risks. If a key customer decides to leave or reduces their spending,
To mitigate these risks, companies can diversify their customer base, reduce their dependency on a few customers,
Klantconcentratie is typically measured as a percentage, representing the proportion of total revenue or sales that