hätäpuhelutoiminnot
Hätäpuhelutoiminnot refer to the systems and services that enable individuals to contact emergency services. In many countries, this is achieved through a universal emergency number, such as 112 in Europe and many other parts of the world, or 911 in North America. When a hätäpuhelu is made, the call is routed to a Public Safety Answering Point (PSAP).
PSAPs are staffed by trained dispatchers who gather essential information from the caller, including their location,
In addition to voice calls, modern hätäpuhelutoiminnot are evolving to support other communication methods. Text-to-911 or