hovmästare

Hovmästare is a Swedish word that translates to "maître d'hôtel" or "head waiter" in English. It refers to the senior staff member in a restaurant responsible for managing the dining room and its service. The hovmästare oversees the smooth operation of the restaurant floor, ensuring guest satisfaction and maintaining high standards of service.

Key responsibilities of a hovmästare typically include greeting and seating guests, managing reservations, assigning tables to waiters, supervising the service staff, and handling any customer complaints or special requests. They often act as a liaison between the front-of-house staff and the kitchen, ensuring timely and efficient delivery of food. The hovmästare is also responsible for training new staff and maintaining the overall ambiance and presentation of the dining area.

In some establishments, the hovmästare may also be involved in menu selection and wine pairings, demonstrating a deep knowledge of culinary offerings. This role requires excellent communication skills, a strong understanding of hospitality, and the ability to remain calm and efficient under pressure. The title of hovmästare signifies a position of authority and experience within the restaurant hierarchy.