garantia

Garantía is a commitment by a seller or manufacturer to repair, replace, or refund a product that fails to meet stated standards within a defined period. In consumer law, a garantia may be contractual, provided by the seller or maker, or legal, arising from statute regardless of any promise. The exact rights and durations vary by jurisdiction, but many countries provide some form of protection for purchased goods.

Common forms include an explicit warranty (garantía contractual) that specifies covered defects and remedies; a legal warranty (garantía legal) that establishes minimum protections independent of any promise; and an extended warranty (garantía extendida) purchased separately, which may extend the period or broaden coverage. Some products also carry service guarantees related to performance or delivery.

Coverage typically includes defects in materials or workmanship under normal use and within the warranty period. It usually excludes damage from misuse, accidents, improper installation, unauthorized repairs, normal wear and tear, or alterations. Remedies may include repair, replacement, a price reduction, or a refund, depending on terms and law.

Claiming a garantia generally requires proof of purchase and timely notification of the defect. Procedures vary by country and seller, and some jurisdictions impose specific timelines for initiating claims and for honoring remedies. In the European Union, for example, a legal garantia lasts at least two years for consumer goods.

Garantia is the term used in Portuguese-speaking countries, while garantia or garantÍa is used in Spanish-speaking contexts; the exact rules and wording depend on national law and the language variant.