fulfillmentpunt

Fulfillmentpunt is a Dutch term used in logistics to denote a facility or service that handles the storage, processing, and shipping of orders on behalf of retailers or brands. It is part of a broader fulfillment network that supports e-commerce and omnichannel retail by enabling orders to be prepared for delivery from local or regional stock.

Typical activities at a fulfillmentpunt include warehousing and inventory management, order processing, picking and packing, labeling, and shipping with carrier integration. Many also handle returns processing, inventory reconciliation, and sometimes value-added services such as kitting, repackaging, or gift wrapping. In some markets, a fulfillmentpunt also refers to a pickup point or parcel locker where customers collect online orders, combining fulfillment with a convenient last-mile collection option.

Fulfillmentpunten can be operated as dedicated third-party logistics providers serving multiple brands, or as retailer-owned or partner-operated facilities. The main aim is to improve delivery speed, scalability, and cost efficiency by localizing stock and streamlining the order-to-delivery process. Key considerations include integration with retailers’ enterprise systems, inventory visibility and accuracy, security, and compliance, as well as managing returns and reverse logistics. Common performance metrics include order cycle time, fill rate, inventory accuracy, and cost per order.

See also: fulfillment center, logistics, e-commerce fulfillment, last-mile delivery.