eftersäljstöd
Eftersäljstöd, often translated as after-sales support or post-sales support, refers to the services a company provides to its customers after the purchase of a product or service. This support is crucial for customer satisfaction, retention, and building long-term relationships. It encompasses a wide range of activities designed to assist customers with their purchased items.
Common elements of eftersäljstöd include technical assistance, troubleshooting, warranty services, product training, and repair or maintenance.
The delivery of eftersäljstöd can take various forms, such as customer service hotlines, email support, online