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Digitalization refers to the process of converting information into a digital format. This transformation allows information to be easily stored, accessed, and manipulated by computers and other digital devices. The concept of digitalization is fundamental to the broader trend of digital transformation, which involves leveraging digital technologies to fundamentally change how businesses operate and deliver value to customers.

This process extends beyond simply converting analog data to digital. It often involves rethinking existing processes and workflows to take full advantage of digital capabilities. For instance, a paper-based filing system can be digitized, but true digitalization would involve creating a searchable database with automated retrieval and integration with other digital tools. The benefits of digitalization are numerous, including increased efficiency, improved data accuracy, enhanced accessibility, and the ability to analyze vast amounts of information for insights.

Digitalization is a key enabler for innovation, allowing organizations to develop new products, services, and business models. It underpins many of the technologies we use daily, from online banking and e-commerce to cloud computing and the Internet of Things. The ongoing shift towards digitalization continues to reshape industries and societies, demanding adaptability and a willingness to embrace new technologies and ways of working.