användarförvirring
Användarförvirring, a Swedish term, translates to user confusion. It describes a state where a user struggles to understand or effectively use a product, service, or interface. This confusion can arise from various factors including poor design, unclear instructions, unexpected behavior, or a mismatch between user expectations and the system's functionality.
The consequences of användarförvirring can range from minor frustrations to significant usability issues. Users who experience
Identifying and addressing användarförvirring is a crucial aspect of user experience (UX) design and product development.