affärsprocess

An affärsprocess, or business process, is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product for a particular customer or customers. It can also be viewed as a sequence of tasks that produces a valuable result for a stakeholder. These processes are fundamental to how an organization operates and delivers value.

Business processes are often described as a series of steps that an organization takes to achieve a specific outcome. For example, an order fulfillment process might involve receiving an order, checking inventory, processing payment, packaging the product, and shipping it to the customer. Each of these is a distinct task within the larger business process.

The identification, analysis, and optimization of business processes are key aspects of business management. Organizations aim to make their processes more efficient, effective, and adaptable to changing market conditions. This can involve streamlining steps, automating tasks, or re-engineering the entire process to improve performance. Understanding and managing business processes helps organizations achieve their strategic goals, improve customer satisfaction, and reduce costs.