Voucher

A voucher is a document, coupon, or digital code that entitles the holder to goods or services up to a specified value or to a discount. They are issued by retailers, service providers, or third-party platforms and are commonly used as promotions, gifts, or prepaid credit.

Vouchers come in several types. Discount vouchers provide a price reduction at purchase. Gift vouchers are redeemable for goods or services up to a set value and are often given as presents. Travel vouchers may cover flights, hotels, or experiences. Service vouchers apply to prepaid professional services. Vouchers can be issued as physical cards, printable documents, or digital codes.

Redemption typically occurs at the point of sale or online, by presenting a physical voucher, entering a code, or applying it automatically to a cart. Terms may include expiration dates, minimum spend requirements, category exclusions, regional restrictions, and whether the voucher is transferable. Regulations and consumer protection rules in different jurisdictions often require clear terms and fair redemption policies.

Practical considerations include replacement policies for lost or damaged vouchers, risks of counterfeiting or fraud, and the possibility that a voucher is non-refundable or non-transferable. Balance checks, expiry reminders, and customer support are common features of voucher programs.

Vouchers support promotions, customer retention, and inventory management for businesses. They also raise questions about consumer protection, refunds, and stored-value rules, which vary by country. Buyers and recipients should review terms to understand limitations, expiry dates, and eligibility for redemption.