Ttec

Ttec, also known as Teleperformance, is a global company that provides outsourced customer experience management services. Founded in 1978, the company has grown to become one of the largest providers of business process outsourcing (BPO) in the world. Ttec's services include customer service, technical support, sales, and digital customer engagement. They operate in over 80 countries and employ hundreds of thousands of people. The company serves a diverse range of industries, including technology, telecommunications, financial services, healthcare, and retail. Ttec utilizes a combination of human agents and advanced technology, such as artificial intelligence and automation, to deliver its services. Their focus is on helping clients improve customer satisfaction, enhance brand loyalty, and drive business growth through tailored customer experience strategies. The company has a significant global presence, with contact centers and operational hubs located across various continents. Ttec's business model involves partnering with companies to manage and optimize their customer interactions across multiple channels, including phone, email, chat, and social media.