Tillgänglighetslagen

Tillgänglighetslagen is a Swedish law that aims to ensure that public sector information and services are accessible to all citizens, including people with disabilities. The law primarily targets digital public services, notably websites and mobile applications, but also relevant information provided by public authorities in other accessible formats. Its purpose is to promote equal access and participation by removing barriers in communication, information, and interaction with public services. The act also implements the EU directive on accessibility of public sector websites and mobile applications.

The law applies to central government agencies, counties, municipalities, and other public bodies that provide services or information to the public online. Public authorities must ensure that their digital services conform to established accessibility standards and guidelines and publish an accessibility statement describing conformance, known issues, and planned improvements. In addition, information should be available in accessible formats when needed, and digital interfaces should be navigable and usable by people with varying disabilities.

Implementation and oversight are coordinated through the Swedish Agency for Digital Government (DIGG), which supports authorities in achieving compliance, conducts monitoring, and guides the development of common accessibility practices. If accessibility problems are not addressed, individuals can raise concerns with the relevant authority through the channels provided by public sector bodies, and remedies may be pursued under applicable discrimination or consumer-protection frameworks.

See also: related laws such as the Discrimination Act (Diskrimineringslagen) and other digital accessibility directives.