Tõrkehaldust
Tõrkehaldust, a term of Estonian origin, broadly refers to the management and resolution of problems or malfunctions within a system. This can encompass a wide range of scenarios, from technical glitches in software or hardware to operational disruptions in industrial processes or even challenges in organizational workflows. The core objective of tõrkehaldust is to identify the root cause of a problem, implement a solution, and restore the system to its normal functioning state as efficiently as possible.
Effective tõrkehaldust typically involves several key stages. First, problem detection and reporting are crucial, ensuring that