SoftwareMaintenanceVerträge
Softwarewartungsverträge, often referred to as Software Maintenance Agreements (SMAs), are legal contracts between a software vendor and a customer. These agreements outline the terms and conditions under which the vendor will provide ongoing support and updates for a specific software product. Typically, a software maintenance contract covers a defined period, usually one year, and is renewable.
The core purpose of these contracts is to ensure that the software remains functional, secure, and up-to-date.
Customers purchase software maintenance contracts to mitigate risks associated with software obsolescence or malfunction. It provides