SoftwareCIs
SoftwareCIs are software configuration items used in IT service management, representing discrete software components that are managed as part of the configuration management process. In a configuration management database (CMDB), SoftwareCIs model items such as applications, modules, libraries, services, runtimes, scripts, licenses, and their versions, including relationships to other CIs and supporting infrastructure.
Attributes include name, version, vendor, license, deployment environment, installation path, owner, support group, status, and lifecycle
Use and lifecycle: discovered automatically by asset and discovery tools or entered manually. They undergo lifecycle
Challenges and tools: maintaining data accuracy, avoiding duplicates, and reconciling data from multiple discovery tools and