Qualitätsmanagementnorm
Qualitätsmanagementnorm refers to a standardized set of requirements and guidelines for establishing, implementing, and improving a quality management system (QMS) within an organization. These norms are developed by international or national standardization bodies to ensure consistency and comparability of quality practices across different industries and regions. The most widely recognized Qualitätsmanagementnorm is ISO 9001, which provides a framework for organizations to demonstrate their ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. Adherence to such norms is often voluntary but can be a requirement for certain business contracts or as a means to enhance customer trust and market competitiveness. The core principles typically include a customer focus, leadership commitment, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. Implementing a Qualitätsmanagementnorm involves documenting processes, defining responsibilities, monitoring performance, conducting internal audits, and committing to continuous improvement.