Nettipalvelut
Nettipalvelut, or online services, are services provided over the internet that enable users to access information and perform tasks remotely. The term covers both private-sector offerings such as online banking, e-commerce, streaming, social media and cloud services, and public-sector e-services such as citizen portals, digital identification, and online applications for permits and services. They typically require user authentication, support data exchange, and rely on standard web technologies and interfaces.
Key characteristics include accessibility from various devices, consistent user experience, and a strong emphasis on security
Impact and challenges: Nettipalvelut have transformed how people interact with private companies and public administration, enabling
Trends: development is moving toward mobile-first design, cloud-based architectures, AI-enabled features, and stronger privacy-by-design and security