Laatuvaikutelmaa
Laatuvaikutelma, a Finnish term, translates to "impression of quality" or "perceived quality." It refers to the subjective assessment a person makes about the quality of a product, service, or experience. This impression is not necessarily based on objective, measurable attributes alone but is influenced by a combination of factors, including aesthetic design, brand reputation, customer service, packaging, and the overall user experience.
Laatuvaikutelma plays a crucial role in consumer decision-making. A strong positive impression can lead to higher
The concept extends beyond tangible goods. It applies equally to services, where factors like staff professionalism,