Konsumentstyrelsen

Konsumentstyrelsen, literally the Consumer Board, is a historical designation for the Swedish government authority responsible for consumer protection. In contemporary Sweden, the agency performing this role is Konsumentverket (The Swedish Consumer Agency). The term Konsumentstyrelsen is largely historical, used in older documents and in reference to the same institution before name changes; today it is rarely used except for context or archival materials.

The agency’s mandate includes promoting consumer rights, providing information and guidance to consumers, handling complaints about goods and services, and supervising product safety and fair marketing and labeling. It enforces consumer laws, conducts market surveillance, and collaborates with other national authorities, consumer organizations, and EU bodies to strengthen consumer protection. It also engages in consumer education and dispute resolution support.

Operations are central to the Swedish Government’s consumer policy and are overseen by the relevant ministry and Parliament. The agency publishes guidance, maintains consumer helplines and online services, monitors advertising for truthfulness, and issues rulings or recommendations on consumer issues. It coordinates recalls and safety alerts when necessary and participates in international policy work to align Swedish rules with EU directives.