Klientorienteeritus
Klientorienteeritus, a term often translated as customer orientation or client-centricity, is a business philosophy and strategy that places the needs, desires, and satisfaction of customers at the forefront of all organizational activities. It emphasizes understanding and meeting customer expectations to foster long-term relationships and loyalty.
The core principle of klientorienteeritus is that a business's success is intrinsically linked to its ability
Key elements of klientorienteeritus include actively listening to customer feedback, personalizing interactions, providing efficient and effective