Klientforløb
Klientforløb refers to the entire process and journey a client experiences when engaging with a service provider. This concept is central to many industries, including healthcare, social work, consulting, customer service, and therapy. A klientforløb encompasses all interactions, touchpoints, and stages from the initial contact with the client to the final resolution or completion of the service.
The structure of a klientforløb can vary significantly depending on the nature of the service. Typically, it
Key elements of a well-managed klientforløb include clear communication, setting expectations, establishing trust, and providing support.