Købsoplysningspligt

Købsoplysningspligt translates to the duty to provide purchasing information and is a legal requirement in Denmark for businesses selling goods or services to consumers. This obligation ensures that consumers receive sufficient and accurate information before making a purchase, thereby enabling them to make informed decisions.

The scope of købsoplysningspligt covers various aspects of a transaction. It typically includes clear and understandable information about the product or service itself, its main characteristics, and its price. Furthermore, sellers must provide details about additional costs, such as delivery charges, taxes, and any other fees. Information regarding the seller's identity, address, and contact details is also mandatory.

Consumers must be informed about their rights, including the right of withdrawal (fortrydelsesret) where applicable, and the procedure for exercising it. Details about the warranty, return policy, and how to lodge a complaint are also crucial components of the purchasing information.

Failure to comply with købsoplysningspligt can have legal consequences for businesses, including fines and potential compensation claims from consumers. The purpose of this duty is to protect consumers from unfair commercial practices and to foster transparency in the marketplace. The specific requirements can vary depending on the nature of the goods or services being sold and the context of the sale, such as online versus in-store purchases.