Førstegangskontakt

Førstegangskontakt is a Norwegian term that translates to "first contact." It is commonly used in healthcare settings to refer to the initial meeting or appointment between a patient and a healthcare professional or service. This can encompass a wide range of scenarios, from a patient seeing a new doctor for the first time, to an individual reaching out to a mental health service for support, or a new client engaging with a social worker.

The purpose of a førstegangskontakt is typically to establish a relationship, gather information, assess needs, and formulate a plan for further care or intervention. During this initial meeting, the healthcare provider will usually take a detailed history, discuss the patient's concerns or symptoms, and explain the services available. It is also an opportunity for the patient to ask questions and understand what to expect from future interactions.

Effective førstegangskontakt is crucial for building trust and ensuring that the patient feels heard and understood. It sets the foundation for a therapeutic alliance and helps to identify the most appropriate course of action. In some cases, the first contact may be a brief consultation, while in others, it may involve a more comprehensive assessment. The specific nature of the førstegangskontakt will depend on the context and the services being accessed. This initial interaction plays a significant role in the overall effectiveness of the healthcare or support provided.