Freundlich
Freundlich is a German adjective meaning "friendly" or "kind" in manner, appearance, or disposition. It is used to describe people, behavior, and environments that convey warmth, courtesy, or generosity. The adverbial use is also common: "Sie lächelte freundlich" means "She smiled in a friendly way."
Etymology: The word is formed from the noun "Freund" (friend) with the suffix "-lich", which yields "characteristic
Usage notes: In attributive position with indefinite article, the form is "freundlicher" for masculine nominative: "ein
Compared to synonyms: "nett" is a softer, more casual term; "herzlich" conveys warmth; "gütig" or "zuvorkommend"
See also: In German-speaking cultures, "freundlich" is a standard descriptor in customer service, hospitality, and public