Etämyyntimuodoissa

Etämyyntimuodoissa, which translates to "distance selling methods" in English, refers to a category of sales transactions where the seller and consumer do not meet in person at the time of the sale. This encompasses a wide range of commercial activities conducted without the physical presence of both parties.

Key examples of etämyyntimuodoissa include online shopping, where consumers purchase goods and services through websites and mobile applications. Telephone sales, also known as telesales, are another significant form, where transactions are initiated and completed over the phone. Mail order, a more traditional method, involves customers placing orders via catalogs received through postal services, with goods delivered later. Furthermore, direct selling via television shopping channels or other broadcast media also falls under this umbrella.

The legal framework surrounding etämyyntimuodoissa often includes specific consumer protection regulations. These typically address issues such as the right of withdrawal, where consumers are granted a period to return purchased items without providing a reason. Information requirements for sellers are also crucial, ensuring consumers receive adequate details about products, pricing, delivery, and their rights before and after the purchase. These regulations aim to balance the convenience of distance selling with the need to safeguard consumer interests.