Endbenutzers

Endbenutzers, often referred to as end-users, are the individuals who directly interact with and utilize a product, system, or service. This encompasses a broad spectrum of people, from everyday consumers using a smartphone app to professionals operating complex industrial machinery. The primary characteristic of an endbenutzer is their role as the ultimate recipient and operator of the technology or service, rather than someone involved in its development, maintenance, or sale.

Understanding the needs, behaviors, and limitations of endbenutzers is crucial in the design, development, and improvement of any offering. User experience (UX) design, for instance, is fundamentally focused on creating intuitive and effective interactions for the endbenutzer. The success of a product or service often hinges on its ability to meet the expectations and satisfy the requirements of its intended endbenutzers. Feedback from endbenutzers is therefore a vital component in iterative development cycles and quality assurance processes.