Bienveillance

Bienveillance is a French term describing a stance of goodwill toward others, combining kindness, empathy, and a protective, non-harmful attitude. It implies attentiveness, respect for others’ dignity, and a willingness to take appropriate supportive action.

Origins and usage: The word is formed from bien (well) and veille/veillance, and has long circulated in French social and ethical discourse. Bienveillance denotes an orientation toward others that blends benevolence with responsibility and guardianship, extending beyond courtesy to active concern and considerate handling of others’ needs.

Contexts: In caregiving, education, and public service, bienveillance guides interactions with service users, students, and clients. In management and governance, it signals a humane leadership or policy stance that prioritizes listening, transparency, inclusion, and non-coercive support.

Relation to related terms: Bienveillance overlaps with benevolence, compassion, and empathy, yet it emphasizes practical, protective conduct within relationships and institutions. The adjective bienveillant(e) describes a person or approach characterized by this attitude.

See also: Related concepts include benevolence, kindness, empathy, and care ethics. In French discourse, bienveillance is often invoked as a normative ideal for personal conduct and institutional culture, promoting respectful and supportive interaction while avoiding paternalism.