B2Cympäristön
B2Cympäristön, often translated as "B2C environment," refers to the digital and physical landscape in which businesses interact with individual consumers. This encompasses all touchpoints a customer might have with a company, from initial awareness and research to purchase, post-purchase support, and ongoing engagement.
Key elements of a B2C environment include websites, mobile applications, social media platforms, email marketing, physical
A well-designed B2C environment prioritizes user-friendliness, clear communication, and personalized interactions. It aims to build trust