Avbeställa

Avbeställa is a Swedish verb meaning to cancel a previously placed order, contract, reservation, or subscription. The term is used in consumer contexts to revoke a commitment before the service, delivery, or access has been fulfilled. Avbeställa can apply to goods deliveries, online services, memberships, and various types of bookings.

Common contexts for avbeställa include travel and accommodations, event tickets, restaurant or activity bookings, subscriptions, and online purchases. The exact steps to cancel typically involve using the supplier’s online portal or app, contacting customer service, or sending a written request with a reference to the original order or reservation. The ability to cancel and any refunds or fees depend on the terms and conditions set by the seller or service provider.

In Swedish consumer practice, cancellation policies vary by product and provider. Some arrangements allow free avbeställning within a certain window, while others impose cancellation fees or consider the purchase non-refundable. For online purchases and many consumer contracts, there is a statutory right of withdrawal (ångerrätt) of 14 days for distance contracts, with specific exceptions. Travel-related bookings often follow separate rules governed by service providers and governing regulations, which may include non-refundable portions or flexible rebooking options.

Advice for consumers includes reading the cancellation policy before completing a purchase, keeping confirmation details, and initiating avbeställning promptly if plans change. If a cancellation is contested or a refund is disputed, customers can seek guidance from consumer protection resources or the seller’s formal complaint process. The term avbeställa thus functions as a general term for canceling orders or services, with policy details varying by context.