Asiakaskäytäntöjen
Asiakaskäytäntöjen, or customer policies, refers to the set of rules, guidelines, and principles that an organization establishes to govern its interactions with customers. These policies define how a company will serve, support, and engage with its customer base. They are crucial for ensuring consistent service quality, managing customer expectations, and building trust.
Common areas covered by asiakaskäytäntöjen include customer service standards, return and refund procedures, privacy policies, terms
Well-defined customer policies benefit both the business and the customer. For the business, they provide a