8by8

8by8 is a brand associated with 8x8, Inc., a provider of cloud-based communications and collaboration software for businesses. The company offers a unified communications as a service (UCaaS) platform that combines voice, video meetings, and chat with a cloud-based contact center as a service (CCaaS) and a programmable communications platform (CPaaS). The platform is designed to scale from small teams to large enterprises and is accessible through mobile and desktop applications. It includes analytics, security features, and administrative controls, and provides APIs and pre-built integrations with common enterprise software such as Salesforce, Microsoft Dynamics 365, Zendesk, and other CRM or helpdesk systems.

Customers span a range of industries and regions, with deployments that cover small and medium-sized businesses as well as larger enterprises. In the competitive cloud communications market, 8by8 positions itself alongside providers such as RingCentral, Zoom, Cisco Webex, and Microsoft Teams.

History: 8x8, Inc. went public on the NASDAQ in 2013 under the ticker EGHT. The company grew through product development and partnerships, expanding its UCaaS and CCaaS offerings and adding API-based CPaaS capabilities to enable developers to embed communications into applications. During the 2010s and into the 2020s, 8x8 pursued growth in the enterprise communications space, adapting to competitive pressures and evolving customer requirements.

As of the mid-2020s, 8by8 continues to operate as a provider of cloud-based communications and collaboration tools for businesses. See also: RingCentral, Zoom Video Communications, Cisco Webex, Microsoft Teams.