þjónustuárangur
þjónustuárangur is an Icelandic term that translates to "service performance" or "service success" in English. It refers to the measurement and evaluation of how effectively and efficiently a service is delivered to meet customer expectations and organizational goals. This concept is crucial in understanding and improving customer satisfaction, operational efficiency, and overall business outcomes within any service-oriented industry.
Measuring þjónustuárangur typically involves a combination of quantitative and qualitative metrics. Quantitative measures might include response
Effective þjónustuárangur requires a clear understanding of what constitutes successful service delivery from both the customer's