Ångerrättens
Ångerrättens refers to the right of withdrawal in Swedish consumer law. It concerns purchases made at a distance, or contracts concluded outside a seller’s regular premises, such as online orders or door-to-door sales. The rules are primarily laid down in the Distansavtal och avtal utanför affärslokaler, which implements the European Union directive on consumer rights. The purpose is to give consumers time to reconsider a purchase and to protect them from pressure when buying without seeing the product in person.
A consumer normally has a cooling-off period of 14 days to cancel the contract after receiving the
If the withdrawal is valid, the seller must reimburse all payments made by the consumer, including the
There are exceptions to the right of withdrawal. Sealed goods that cannot be returned for health or