vastuualennuksia

Vastuualennuksia refers to a concept in Finnish consumer law that allows for a reduction in the price of goods or services if they are defective. This is part of the broader consumer protection framework designed to ensure that consumers receive goods and services that are of satisfactory quality and fit for their intended purpose.

When a product or service is found to be faulty, a consumer has several rights. If the defect is minor, the seller may offer to rectify the issue, for example, by repairing the item. If a repair is not feasible or does not resolve the problem, the consumer may be entitled to a price reduction. This reduction, or vastuualennus, should be proportionate to the defect, meaning the consumer pays less for a product or service that is not in perfect condition.

The right to a price reduction is typically considered after other remedies, such as repair or replacement, have been attempted or are deemed unreasonable. The consumer and the seller should ideally agree on the amount of the reduction. If an agreement cannot be reached, consumer dispute resolution bodies or the courts may be involved to determine a fair price reduction. This principle ensures that consumers are not left paying the full price for substandard goods or services and provides a mechanism for compensation when defects cannot be otherwise remedied.