töökord
Töökord is a concept in Estonian language and culture that refers to a set of words and phrases used in everyday communication. These words are often considered to be essential for maintaining social harmony and avoiding conflict. Töökord includes expressions such as "palun" (please), "ainult" (only), "või" (or), and "täname" (thank you), which are used to politely request, clarify, or express gratitude. The use of töökord is deeply ingrained in Estonian culture and is seen as a key aspect of effective communication. It reflects the Estonian value of respect and consideration for others, and is an important part of the language's rich cultural heritage.