tolkningstöd

Tolkningstöd is a Swedish term describing the support measures, resources, and practices that facilitate interpretation in contexts where clear communication is needed between people with different languages or communication needs. It covers both spoken-language interpretation and sign language interpretation, and sometimes written translation when appropriate. The aim is to ensure equal access to information and services, safeguard rights, and improve understanding in encounters between individuals and public or private service providers.

Tolkningstöd can include several components: pre-interpretation preparation such as background material and glossaries; on-site, remote, or video interpretation; sign language interpretation and other accessibility formats; written translations or plain-language summaries; and post-session debriefing or notes to clarify outcomes. It also encompasses standards, guidelines, and quality assurance for interpreters, together with training and competence requirements. Implementation may occur through public procurement, dedicated interpreter services, or centrally organized tolkningsförmedling, depending on the jurisdiction.

In practice, tolkningsstöd is used across sectors including healthcare, social services, education, justice, and public administration to ensure that information is accessible and that individuals can participate in decisions affecting them. Challenges often involve the availability of qualified interpreters, cost considerations, confidentiality and ethics, and ensuring consistency across institutions. Policy efforts typically aim to expand access, promote remote interpretation, and improve coordination between providers and users.