tjänstemottagare

A tjänstemottagare is a Swedish term that translates to "service recipient" or "client" in English. It refers to an individual or entity that receives services from another party, typically a public authority, organization, or company. The term is commonly used in contexts related to social services, healthcare, legal assistance, and other areas where services are provided to the public.

In practice, a tjänstemottagare might be a citizen seeking support from a municipality, a patient utilizing healthcare services, or a person receiving legal aid. The specific rights and responsibilities of a tjänstemottagare can vary depending on the nature of the service and the governing legislation. Generally, the term implies that the recipient has a right to receive the service in question, and often has a right to information, participation, and to express dissatisfaction.

The concept of a tjänstemottagare emphasizes the user-centered approach in service provision, highlighting that services are delivered with the recipient's needs and well-being in mind. This perspective is important for ensuring that services are accessible, effective, and meet the expectations of those who use them. The relationship between the service provider and the tjänstemottagare is often characterized by a degree of asymmetry, where the provider possesses expertise or authority, and the recipient is seeking assistance or support.