tilgangstap

Tilgangstap is a Norwegian term that denotes a loss of access to resources, services, or opportunities. The word combines tilgang (access) and tap (loss), and is used to describe situations where individuals or groups can no longer reach essential services or opportunities due to various barriers.

The term is used across domains: in information and communication technology, tilgangstap can result from system outages, strict authentication, or insufficient digital infrastructure; in public policy, it describes barriers to healthcare, education, or social benefits; in transport and urban planning, it refers to physical obstacles that prevent people from reaching destinations.

Causes include technical failures, affordability, geographic distance, legal or policy restrictions, and design that excludes certain user groups. The effects include worsened inequality, reduced participation in society, and unmet needs. It is often addressed through inclusive design, digital inclusion programs, and policy reforms.

There is no single universal definition or metric; analyses typically use access indicators, service availability, unmet need, and user experience studies. The concept overlaps with digital divide, accessibility, and service disruption.