specialrequest
Specialrequest is a term used to describe a request that falls outside the standard options offered by a service, product, or system. It may be initiated by a customer, participant, or process and requires evaluation for feasibility, impact on operations, and potential cost or lead time. Acceptance is not guaranteed.
In hospitality, travel, and consumer services, special requests include dietary accommodations, seating preferences, room location, or
In software and information systems, a special request may be represented as a user-provided instruction or
Best practices include clearly defining what qualifies as a special request, establishing response times, documenting decisions,