sessionability

Sessionability is a term used to describe the ability of a user to engage with a digital product or service over multiple distinct periods of time, or sessions, without losing their progress, context, or experiencing significant friction. It relates to the overall user experience and how well a product supports intermittent usage.

High sessionability means a user can start a task, leave, and return later to find their work saved and easily accessible. This could involve saving draft content, remembering previous choices, or retaining the state of a complex application. Conversely, low sessionability means a user might have to restart tasks, re-enter information, or lose valuable progress when they switch away from the product and come back.

Factors contributing to sessionability include robust auto-saving features, clear session management, and the ability to resume activities from where they were left off. It is particularly important for applications that are used for tasks requiring significant time or concentration, or for services where users might be interrupted frequently. Improving sessionability can lead to increased user satisfaction, reduced frustration, and higher completion rates for intended tasks. It is a key consideration in the design of many modern software applications and online services.