postkøbsundersøgelse
A post-purchase survey, or postkøbsundersøgelse in Danish, is a customer feedback tool used by businesses to gather insights from customers after they have completed a transaction. The primary goal is to understand the customer's experience and satisfaction levels related to the entire buying process, from product selection to delivery and post-sale support.
These surveys typically consist of a series of questions designed to measure various aspects of the customer
The data collected from post-purchase surveys is invaluable for businesses. It helps identify strengths and weaknesses