peersupported

Peer-supported describes services or programs that involve individuals with lived experience of a condition or life circumstance providing support to others with similar experiences. The approach emphasizes mutual aid, experiential knowledge, empowerment, and shared decision-making between peers and service users.

Peer-supported models are common in mental health and substance use treatment, where peer support workers assist with coping, engagement, and navigation of services. They are also used in chronic illness management, education, housing support, and workplace wellness, including peer mentors, navigators, and online peer communities.

Implementation requires training in boundaries, ethics, confidentiality, crisis planning, and cultural competence, as well as supervision and coordination with professional staff. Successful programs define clear roles, ensure ongoing support for peers, and address safety, burnout, and sustainability. Challenges include stigma, turnover, funding, and inconsistent integration with clinical services.

Evidence on peer-supported approaches shows improvements in engagement, adherence, and satisfaction in various settings, though findings vary by context and program design. The term is widely used across health, social services, and education, reflecting a broader shift toward peer-led and peer-partnered supports alongside traditional professional services.