leverandørscorecards

Leverandørscorecards, often translated as supplier scorecards, are structured performance measurement tools used in procurement to assess and manage supplier performance. They consolidate key performance indicators (KPIs) across quality, cost, delivery, risk, and innovation to provide an objective view of supplier reliability and value contribution. Organizations typically tailor scorecards to supplier segments and contract types, with dashboards that present metrics, targets, current performance, and trend data.

Common metrics include on-time delivery rate, defect rate or quality yield, price competitiveness and total cost of ownership, lead time, order fill rate, responsiveness to inquiries, and adherence to regulatory and sustainability requirements. Some scorecards incorporate ESG metrics, capacity utilization, risk indicators, and supplier diversity. Data sources span enterprise resource planning (ERP) systems, procurement platforms, quality management systems, and supplier audits.

Scorecard design often uses a weighted scoring model, with risk- or strategic-supplier categories receiving more points. Ratings may be numeric or color-coded (e.g., red/amber/green) to support quick assessment. Regular performance reviews, typically quarterly, accompany scorecards and drive supplier development plans, corrective actions, and contract renegotiations.

Implementation considerations include standardizing definitions and data collection, ensuring data quality, and aligning scorecards with organizational goals. Potential challenges are data silos, biases in weighting, and balancing scorecard rigor with operational practicality. Leverandørscorecards aim to improve transparency, drive continuous improvement, mitigate supply risk, and support strategic sourcing decisions.