kuluttajasuojalaki
Kuluttajansuojalaki is the Finnish act that governs consumer protection in dealings between consumers and traders. The law aims to ensure fair terms, adequate information, safety, and remedies in consumer transactions, and it aligns Finnish practice with European Union consumer protection rules. It applies to contracts concluded by consumers with traders in Finland, covering the sale of goods, the provision of services, and contracts concluded at a distance or away from a trader’s usual place of business.
Key provisions address trader obligations and consumer rights. Traders must provide clear pre-contract information, including the
The act also covers information duties and consumer rights related to digital content and other services, as
Kuluttajansuojalaki is periodically amended to reflect EU directives and evolving market practices, maintaining its central role