forvaltningsspråk

Forvaltningsspråk is the language used by public administration in official communication with citizens and businesses. It covers the language of laws, regulations, guidelines, forms, websites, and correspondence. The purpose is to provide clear, consistent and accessible information while preserving the precision required for legal and administrative processes. The term encompasses both the standard language used across agencies and the practical practices of plain language, terminology management, and the use of official templates.

In practice, forvaltningsspråk is influenced by language policy and guidance issued by authorities, and by legal rights that require accessibility. In multilingual contexts, authorities may provide materials in minority languages or regional languages when required, and there is often emphasis on neutrality, inclusivity, and respect for linguistic diversity. Many agencies maintain glossaries and style guides to ensure uniform terminology and reduce ambiguity. Digital channels, including official websites and e-services, follow similar principles to improve searchability and readability.

Challenges include balancing precision and legal exactness with readability, avoiding bureaucratic jargon, and meeting accessibility requirements for diverse user groups. Ongoing reforms frequently emphasize plain language, user testing, and improved terminology management, sometimes incorporating assistive technologies to support understanding and translation.

Related topics include plain language in public administration, language policy, terminology management, and the provision of services in minority languages.