escalationverantwoordelijke

Escalationvera is a coined term used in discussions of incident management and governance to describe a structured escalation approach that combines threshold-based escalation with verification steps before action.

Although not standardized, the term appears in professional forums and white papers to denote a practice that ensures issues are reviewed at appropriate authority levels while maintaining an auditable trail.

Core elements include escalation criteria (impact, urgency, regulatory risk), a verification stage (fact-check and second-person sign-off), an authority matrix (who may approve actions), documentation (incident log), and, where feasible, automated routing. The typical flow is detection, assessment, escalation when criteria are met, verification, decision, and remediation, followed by a post-incident review.

Applications span IT operations, cybersecurity, and product-development risk management. Benefits include clearer ownership, faster resolution with appropriate oversight, and an auditable trail; drawbacks include potential ambiguity in definitions and the risk of over-caution or delay.

Related concepts include escalation management, change control, and risk governance frameworks.