digipalvelussa

Digipalvelussa is a Finnish word form meaning "in the digital service" or "through the digital service." It is the inessive case of the compound digipalvelu, built from digi- (digital) and palvelu (service). The term is used to describe activities, environments, or services that are provided or accessed via online platforms rather than in person or on paper.

In public administration and e-government contexts, digipalvelussa refers to online citizen services and portals where users can perform tasks such as applying for benefits, booking appointments, or retrieving information. It emphasizes that the service operates within digital channels and is part of the broader shift toward online service delivery.

Usage and nuances: digipalvelussa appears in communications to indicate that a service is available digitally, or to describe the user’s action of engaging with a service online. Common phrases include variations like "asioi digipalvelussa" or "digipalveluun siirtyminen," reflecting the broader move to online service provision. It is not a name of a specific platform but a generic term describing the digital nature of the service.

See also: digipalvelu, Suomi.fi, online public services, e-government.

Notes: The term is neutral and descriptive, suitable for general discussions of digital service delivery. Some online services require authentication or legal verification, and not all tasks are available digitally in every context.