dienstübergreifendes

Dienstübergreifendes refers to a concept in organizational management and public administration that emphasizes collaboration and coordination between different departments, services, or agencies. The term translates directly from German as "cross-departmental" or "inter-agency." It highlights the importance of breaking down traditional silos that can hinder efficiency, communication, and the effective delivery of services.

The core idea behind dienstübergreifendes is that many complex issues and citizen needs cannot be adequately addressed by a single department working in isolation. Instead, it requires a coordinated effort where different units share information, resources, and expertise. This approach aims to optimize processes, avoid duplication of effort, and provide more integrated and user-centered solutions.

Examples of dienstübergreifendes in practice include joint projects between social services and employment agencies to support individuals seeking work, or collaboration between environmental agencies and urban planning departments to promote sustainable development. In government, it often involves creating inter-ministerial task forces or establishing shared service centers. The goal is to improve overall organizational performance and responsiveness by fostering a more holistic and integrated way of working.